Lowell Trecartin
Green Mountain Piano Moving • 181 South Main • Barre, Vermont 05641
Associate Member, Piano Technicians Guild
TOLL FREE: 1.866.684.1241 • 802.476.8383 • Office 802.476.5333 (fax)

Green Mountain Piano's Standard Moving Procedure

Give us a call: When you call, email, or fax Green Mountain Piano, we will ask you specific questions regarding your piano move. We will ask you if the piano is currently in your residence. We will ask you if the piano is on the ground floor. If there are stairs, we will ask you for specific measurements of both the piano and stairway. We do this to ensure that we are prepared to move your piano when we arrive. One of the most unique aspects of our company is that we will go directly into your home to load your piano. We do not require that it be brought to a local shop with a loading dock.

Pricing: Once we have a sense of your unique needs, we will give you a quote to move your piano from one location to another. This quote includes everything. There are no hidden costs. It pays for the movers, the travel, as well as the insurance on the piano while it is in our possession.

Scheduling: Once you decide to hire us for your move, we will work with you on scheduling. We set date and time appointments with our customers. Because we normally operate on direct-line scheduling, the truck and men that pick up your piano, will be the same that deliver it.

Condition Report: When we arrive to pick up your piano, we will fill out a full condition report. We will have the customer sign this report and they will be given a copy. Upon delivery of your piano, we will again review the condition report with the customer. Any damages will be pointed out by the movers.

Payment: We accept cash or check on delivery of your piano. We do not take deposits. Green Mountain Piano operates on trust. This means that if you schedule our services, we are building a trusting relationship in which we will travel to your location on your word that there is a piano waiting to be moved. We will take a personal check.

Gratuities: We are often asked if the movers should be tipped. Most customers do provide gratuity to the movers if they believe that they did a good job. Tips range from $5-$100 per mover and are very much appreciated, however this is NOT REQUIRED.